Legal
Privacy Policy
Your privacy matters to us. This page explains what data we collect, why we collect it and how we keep it safe.
Last updated: 28 June 2026
1. Introduction
Surya Tech Solutions (“we”, “our”, “us”) operates the website suryatechsolution.lovable.app and provides IT infrastructure, Internet Leased Line, networking, cloud and managed services to businesses across Bengaluru and India. This Privacy Policy explains how we collect, use, disclose and protect information you provide when you interact with our website, forms, emails, phone calls or services.
2. Information We Collect
- Contact details you submit through our enquiry form — name, company, email, phone number, service of interest and your message.
- Communication data when you call, email or message us on WhatsApp.
- Technical data automatically collected by our website — IP address, browser type, device, referring page and pages viewed.
- Cookies & analytics from third-party services such as Google Analytics, Google Ads and Meta (Facebook) Pixel to measure traffic and ad performance.
3. How We Use Your Information
- To respond to enquiries, prepare quotes and deliver the services you request.
- To provide customer support, account management and after-sales service.
- To send service-related notifications, invoices and important updates.
- To improve our website, marketing and overall customer experience.
- To comply with applicable Indian laws, tax and regulatory obligations.
4. Advertising, Cookies & Tracking
We may use Google Ads, Google Analytics, Meta (Facebook) Pixel and similar tools to show relevant ads and measure campaign performance. These services may set cookies on your device. You can disable cookies in your browser settings or opt out of personalised advertising via Google Ads Settings and Meta Ad Preferences.
5. Sharing of Information
We do not sell or rent your personal data. We may share limited information with: (a) trusted service providers (ISPs, hardware OEMs, cloud platforms) strictly to fulfil your service request; (b) payment processors for billing; (c) law-enforcement or regulatory authorities when required by law.
6. Data Retention & Security
We retain enquiry and customer data only for as long as necessary to provide our services and meet legal obligations. We use industry-standard administrative, technical and physical safeguards — encrypted transport (HTTPS), access controls and secure hosting — to protect your information.
7. Your Rights
You have the right to access, correct, update or request deletion of your personal information, and to withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below.
8. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites — please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.
11. Contact Us
For any privacy-related questions or requests, reach out to us: